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Payment Options Return to Help Center

EBGames.ca accepts major credit cards, including Visa, MasterCard, Discover and American Express, as well as check cards linked to a major credit card. We also accept EB Games / GameStop Gift Cards and Edge cards with a scratch-off PIN. The PIN is located on the back of the card. Sorry, gift cards purchased outside of Canada will not work on EBGames.ca.

Your credit card will be charged when your order is processed, typically one to seven days before your product is shipped.

Sorry, but we cannot accept cheques. We do, however, accept check cards linked to a major credit card.

Billing and shipping addresses must both be within North America. On some select products as noted on the product information page, billing and shipping addresses must match. Billing country must match country of issuing bank. If shipping and billing information are cross-border, additional verifications may be required before we can complete your transaction.

EBGames.ca collects tax according to applicable law.

Our site is secure, but if you are uncomfortable sending your credit card information over the internet, simply call (877) 442-6303 during normal business hours, and a friendly representative will place your order.

Downloadable games are fulfilled by a 3rd party so payment options may vary. EB Games / GameStop gift cards, Virtual Gift Certificates and credit stored on Edge cards are not accepted as payment for downloads.

Still have Questions?
Contact us at help@ebgames.ca or call (877) 442-6303. Hours of operation are 8:00 a.m.-8:00 p.m. (CST) Monday through Sunday.

French assistance is also available Monday through Friday from 9:00 a.m.-5:00 p.m. (EST).