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If you have an issue with a store, please contact the EBGames.ca Customer Service Center at (877) 442-6303. At the menu press 4 to be directed to Store Issues. They will be able to assist you with any issue you may have regarding stores. Hours of operation: Open Monday - Friday 8 a.m. to 8 p.m. (CST); Saturday - Sunday 8 a.m. to 8 p.m. (CST).
Store concerns can also be reported at our feedback website www.TellGameStop.ca